We follow a systematic and transparent process to ensure the highest quality camera repair service. Our step-by-step approach guarantees accurate diagnostics, professional repairs, and optimal performance of your equipment.
Customers can contact us via phone, email, or visit our service center.
We gather information about the issue and guide the customer on the next steps.
An initial assessment is provided based on the symptoms described.
Customers can either bring their camera to our service center or securely ship it to us.
We provide safe packaging guidelines for those opting for shipping.
A thorough physical and functional inspection is conducted.
We use advanced diagnostic tools to identify mechanical, electronic, or software issues.
Common tests include sensor calibration, shutter speed testing, autofocus accuracy, and circuit diagnostics.
Customers receive a detailed diagnostic report along with an estimated cost and repair timeline.
Upon approval, our skilled technicians proceed with the repair.
We use genuine parts for replacements to maintain performance and durability.
Specialized repair processes include lens calibration, circuit board repairs, sensor cleaning, and software updates.
After repairs, the camera undergoes rigorous testing in our custom-built test room.
We check for image sharpness, autofocus accuracy, exposure balance, and overall functionality.
Final calibration is performed to match factory specifications.
Customers are notified when the repair is complete.
A detailed service report is provided, outlining the work done and any recommendations.
Payment is processed before dispatch or pickup.
Customers can pick up their camera in person or opt for secure shipping.
We provide a warranty on repairs and offer post-service support for any further queries.
Guidance on maintenance and proper camera care is provided to extend the equipment’s lifespan.